Privacy Policy.

Introduction

This Privacy Policy explains how TradersFuel collects, uses, and protects your personal information.

By using our Service, you consent to the practices described in this policy.

Information We Collect

Information You Provide

• Name and email address (account creation)
• Government-issued ID and proof of address (KYC, required before first payout)
• Payment information (cryptocurrency wallet addresses for payouts)
• Communications you send to support

Information Collected Automatically

• IP address, browser type, device identifiers
• Trading activity, performance data, login timestamps
• Cookies and similar tracking technologies

How We Use Your Information

• To provide and maintain the Service
• To process challenges, payouts, and KYC verification
• To detect, prevent and address fraud or rule violations
• To communicate updates, support responses, and (with consent) marketing
• To comply with legal obligations

Legal Basis for Processing

We process your data under the following legal bases:

• Contract: to fulfill our agreement with you
• Legal obligation: KYC, AML, tax reporting
• Legitimate interest: fraud prevention, service improvement
• Consent: marketing communications

Sharing Your Information

We share your information only with:

• Service providers: NowPayments (payments), KYC verification partners, cloud hosting
• Legal authorities: when required by law or court order
• Successor entities: in case of merger, acquisition, or asset sale

We do not sell your personal information to third parties.

Data Retention

We retain personal information for as long as your account is active and for up to 7 years after closure to comply with regulatory requirements.

You may request deletion of your data at any time, subject to legal retention requirements.

Your Rights

Subject to your jurisdiction, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion (subject to legal retention)
• Object to or restrict processing
• Data portability
• Withdraw consent for marketing

To exercise these rights, email support@tradersfuel.com.

Cookies

We use essential cookies for site functionality and analytical cookies to improve the Service. You may disable non-essential cookies through your browser settings.

Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure password hashing (bcrypt), and access controls.

No system is 100% secure. We cannot guarantee absolute security.

International Transfers

Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.

Children

Our Service is not directed to individuals under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes by email or via a notice on the Service.

Contact Us

Questions about this Privacy Policy? Contact support@tradersfuel.com.